Question 1

Can I bring my family?

Accepted Answer

We are an adult-oriented property. The treehouse sleeps two guests. Guests must be 25 years of age or older. Please note there will be a $1000 fine for violating this policy.

Question 2

Do you allow pets?

Accepted Answer

We do not allow pets. Please note there will be a $1000 fine for violating this policy.

Question 3

Is there a smoking policy?

Accepted Answer

Smoking is NOT permitted inside the treehouse. Please note there will be a $1000 for violating this policy.

Question 4

Is the treehouse handicap accessible?

Accepted Answer

The treehouse is not handicap accessible. Thank you for understanding.

Question 5

What are the check-in and check-out hours?

Accepted Answer

Check-in starts at 3:00 pm on the reserved day. We recommend that you get to the property before dark. If you desire to check in early, please call 470-717-9737 to see if that option is available. Thank You.

Check-out is at 11:00 am on the last day of the reservation. We cannot accommodate any late check-out requests. Thank you for understanding.

Question 6

What are quiet hours?

Accepted Answer

Quiet hours are from 10:00 pm - 8:00 am. During this time noise levels should be kept to a minimum to avoid disturbing neighbors.

Question 7

How do I locate the property?

Accepted Answer

We are located an hour northeast of Atlanta, along the 985/State road 365 Corridor in Banks County, Georgia.

The exact address will be given out when a confirmed booking takes place. The address will get you on the right path, but it will not lead you to the property.  In addition to the address, a "How to locate" video will also be sent out right before your date of check in.

Question 8

Is there a minimum night stay?

Accepted Answer

Yes, all bookings are required to stay a minimum of two (2) nights.

Question 9

What should I bring?

Accepted Answer

Your favorite book, or one that you want to start reading.
Groceries, if you plan on cooking. We have a full kitchen, equipped with Z-line appliances, an outdoor Blackstone griddle & the firepit also doubles as a grill. There is an Ingles & Walmart nearby in Cornelia, Ga for any grocery needs. 
Swimwear to enjoy the outdoor shower, hot tub, sauna & river lounge.
Comfortable flat shoes to ensure safety while walking on the gravel.

Question 10

Is there mobile coverage or Wi-Fi?

Accepted Answer

Yes, we do have Wi-Fi. Cell service is spotty depending on the carrier.

Question 11

Are there any restaurants and activities nearby?

Accepted Answer

Please view the highlight reels on our Instagram. Here you will find nearby restaurants, wineries and activities. There will also be a digital list sent out in our welcome email right before check in.

Question 12

Are there animals on the property?

Accepted Answer

Birds & squirrels are all over and you may occasionally see deer. We are not in "bear country" and have never seen any bears. While there are animals that we have not personally come in contact with, we know that this was originally their home. Please do not leave food outside to entice them.

Question 13

Can I put a deposit down for my stay?

Accepted Answer

Yes. If you are booking your stay more than 45 days in advance, 34% of the total balance will be due at the time of booking, along with the cleaning fees, tourism fees & taxes. 50% percent of the remaining balance will be due 45 days before arrival. The final balance will be due 14 days before check-in. If you have any questions, please contact us at 470-717-9737.

Question 14

What's the cancellation policy?

Accepted Answer

100% refunds are given for any cancellations made within 48 hours of booking your stay, unless your reservation was made within 14 days of your check-in date.
No refunds, cancellations or gifted stays will be honored on reservations booked within 14 days of check-in. 
Cancellations made after 48 hours of booking, but at least 45 days before check-in will forfeit the first payment made. 
No refunds or cancellations can be made within 45 days of check-in. If you have to cancel your stay within 45 days of check-in, you may gift your stay, or we are able to rebook it for future dates. These conditions must be applied to your reservation before 14 days of your check-in date. Please note that there will be a 12% rebooking fee of the original cost. 
No cancellations, refunds, re-books or gifting can be made to your reservation if you are within 14 days of your check-in date.

FAQ